Privacy Notice
At Acorns we respect the privacy of the
children attending the Club and the
privacy of their parents or carers. The
personal information that we collect about you and
your child is used only to provide
appropriate care for them, maintain our service to you,
and communicate with you effectively. Our
legal basis for processing the personal
information relating to you and your child
is so that we can fulfil our contract with you.
Any information that you provide is kept
secure. Data that is no longer required* is erased
after your child has ceased attending our
Club.
We will use the contact details you give
us to contact you,
so that we can send you information about
your child, our
Club and other relevant news, and so that
we can communicate with you regarding
payment of our fees.
We will only share personal information
about you or your child with another organisation
if we:
have a safeguarding concern about your
child
are required to by government bodies or
law enforcement agencies
engage a supplier to process data on our
behalf (e.g. to take online bookings, or to
issue invoices)
have obtained your prior permission.
If your child is attending HAF (healthy activities and food) sessions, your information will be passed onto Wyre Council for the purpose of monitoring and evaluating the impact of the programme and to enable learning for future provision.
You have the right to ask to see the data
that we have about yourself or your child, and to
ask for any errors to be corrected. We
will respond to all such requests within one month.
You can also ask for the data to be
deleted, but note that:
we will not be able to continue to care
for your child if we do not have sufficient
information about them
even after your child has left our care,
we have a statutory duty to retain some
types of data for specific periods of
time* so can’t delete everything immediately.
If you have a complaint about how we have
kept your information secure, or how we have
responded to a request to access, update
or erase your data, you can refer us to the
Information Commissioner’s Office (ICO).
* We do need to retain certain types of
data (such as records of complaints, accidents, and
attendance) for set periods of time after
your child ceases to be in our care, but we delete as
much personal data as we can as soon as
possible.